Locked In – Privacy Policy

Last updated: November 15, 2025

Thank you for using Locked In (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and related services (collectively, the “Service”).

By using Locked In, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve the Service:

1.1 Information You Provide to Us

  • Account Information: Email, username, password, or authentication tokens.
  • Habit & Program Data: Habits, routines, goals, custom programs, workout details.
  • Daily Journal Entries: Any text or reflections you choose to record.
  • Progress Data: Check-ins, completion rates, streaks, measurements, or photos (if you upload them).
  • Support Requests: Information you provide when contacting customer support.

1.2 Automatically Collected Information

When you use the Service, we may automatically collect:

  • Device Information: Type of device, operating system, unique device identifiers.
  • Usage Data: Screens viewed, features used, interactions, time spent.
  • Log Information: IP address, crash logs, performance data.

1.3 Optional Integrations

If you connect third-party services (e.g., Apple Health, Google Fit), we may receive information you authorize. We only access data you explicitly grant permission for.

2. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve the Service
  • Generate programs, insights, and habit recommendations
  • Track your progress and maintain your account
  • Sync your data across devices
  • Deliver notifications and reminders
  • Respond to support requests
  • Detect and prevent abuse or violations
  • Improve app performance and user experience

We do not sell your personal information.

3. How We Store & Protect Your Information

We take the security of your data seriously.

  • Data is stored using secure encrypted databases
  • Passwords are hashed and never stored in plain text
  • Access to user data is restricted to authorized personnel
  • We use industry-standard security protocols (HTTPS, TLS)

No system is 100% secure, but we work continually to protect your information.

4. Sharing of Information

We do not share your personal information with third parties except:

4.1 Service Providers

We may share limited information with trusted vendors (e.g., cloud hosting providers, analytics tools) who help us operate the Service. These partners are contractually required to protect your data.

We may disclose information if required by law, court order, or to protect our rights.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your data may be transferred. You will be notified if this occurs.

We never sell your data to advertisers or third parties.

5. Your Rights & Choices

Depending on your region (e.g., GDPR, CCPA), you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export or download your data
  • Withdraw consent at any time
  • Opt out of data processing for analytics or personalization

You can exercise many of these rights in-app or by contacting us.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

You may delete your account at any time, and we will delete or anonymize your data as required by law.

7. Children’s Privacy

Locked In is not designed for children under 13 years old (or the minimum legal age in your area). We do not knowingly collect information from children. If you believe a child has provided information, please contact us to remove it.

8. International Data Transfers

Your data may be stored or processed in countries other than your own. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) when transferring data internationally.

The Service may contain links to third-party websites or tools. We are not responsible for their privacy practices. We encourage you to review their policies before using them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the app or by email. Continued use of Locked In means you accept the updated policy.

11. Contact Us

If you have questions or requests related to this Privacy Policy, you can contact us at contact@thegreatlockinapp.com.